If you are in need of technical help like your broadband connection has suddenly dropped there are people from Sky who can assist. If you’re having any technical difficulty there are people at Sky who are trained to help fix the problem. Dialing the Sky phone number 0844 385 1222 to interact with the Sky customer service team for any query related to the customer account is the fastest way.
Another way is doing it online. From the Sky help center website you can access a wide range of guides and information that may help solve or guide you through common issues with broadband and other Sky services. Raising a ticket is also possible when you are online.
You can also visit popular community boards where they discuss common issues they have encountered with Sky and the solutions they either got through the customer service representative or through another person who posted in the forum. That way, you won’t have to spend your vacant hours phoning in your issues. You can also find contact numbers for the majority of providers on contact number directories like http://www.flaptor.com.
The Twitter feeds of Sky is also one relevant space for common Q&As from customers. Same as the community forum, discussions are quite many and you can also pitch your questions directly for Sky to answer.
The Sky customer service team can be called for any reason related to any active account information. There is also no such restriction on the number of calls that are placed using this contact number. In order to speak to a team member, call the Sky number in UK during operating hours. Between 8:30 AM till 11:30 PM any day of the week are the hours to call. For making any changes to the existing account and receiving notifications regarding the Sky service, the Sky customer service department will be able to provide relevant advice through its representative.
You can also get in touch with the Sky customer service number 0844 385 1222 to associate with the various other departments not necessarily with just one. Request to be transferred if there’s another service you wish to be assisted on after transacting the first issue. This number is listed on the Sky’s website and it is a direct dial number.
The person calling the Sky helpline must be beyond 18 years of age and must have the bill payer’s permission for them to be assisted. The customer will only be charged 5p per minute if he calls the Sky number from a BT provided landline. This call rate is not applicable to a landline with a different supplier or dialed through a mobile phone. Other charges will include connection fees. Calls through Sky is free of charge.
If there are new customers who wish to avail the services of Sky they are just one dial away. If an existing customer wants to make some modifications in the current account in terms of services which may be the introduction of new package or deals, they can use the helpline too. Deactivating the existing account or suspension of any or all services will be assisted right away once the call is done. When the customer has already called and was given the service number, use this for the follow-up calls. He would be provided with all the available options so he can decide right away his next best action. The caller would also be assisted in case of other queries.
It is best for any caller to have the necessary account details ready so that the transaction will become faster from start of call to finish.